Once your booking has been made with Nkgono Malepena, please note the following carefully:
- You have a 10 minute grace period prior to your consultation.
- Once the grace period lapses, your consultation is canceled with no refund.
- We do not offer refunds upon cancellation due to lateness or failure to honour your slot.
- You may reschedule or cancel 48 hours prior to your scheduled consultation.
- Please note that you forfeit 50% of your consultation offering upon cancellation of 48 hours prior.
- Please ensure that you have selected the correct prefered method of consultation.
- Amending your booking method carries a 50% penalty.
Lesedi le ate